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Ceiling Cassette Air Conditioning Cornwall — Plus Split, Multi-Split & Ducted

Ceiling cassette, wall-mounted split, multi-split and ducted air conditioning for homes, offices, shops and cafés across Cornwall, installed by F-Gas certified engineers from our base at Pool, Redruth.

Gas Safe Registered
MCS Certified
5.0/5 (14 reviews)
200+ Installations

Air Conditioning in Cornwall: Cooling and Heating From One System

Ceiling cassette air conditioning in Cornwall is usually specified for shops, cafés, offices and large open-plan rooms, while homes more often use wall-mounted or multi-split units. Almost all of these systems are reverse-cycle air-to-air heat pumps: the same outdoor unit cools in summer and heats in winter. That matters for three reasons. A reverse-cycle unit on a house that is not used solely for cooling can be permitted development under Class G of the General Permitted Development Order, as amended from 29 May 2025. HMRC's VAT Notice 708/6 treats most air conditioning units as air source heat pumps, so a permanently fixed unit installed in a home is zero-rated for VAT until 31 March 2027. And an air-to-air heat pump that fully replaces fossil-fuel or electric heating in a home can qualify for a £2,500 Boiler Upgrade Scheme grant. CCS Heating & Renewables designs and installs all four system types across Cornwall, with F-Gas certified engineers handling the refrigerant work.

Key Benefits

Why Choose Reverse-Cycle Air Conditioning?

Cooling and heating in one

Reverse-cycle units cool in summer and heat in winter. Check the manufacturer's heating operating range for the model you choose — we specify units whose rated range suits the room and how you will use it.

Ceiling cassettes for open spaces

A four-way cassette sits flush in a suspended ceiling and sends air in several directions at once, which suits shops, cafés, offices and large open-plan rooms where a single wall unit would leave uneven temperatures.

Multi-split for several rooms

One outdoor unit can serve two or more indoor units, each with its own controller, so the outside of the building carries a single condenser.

0% VAT on fixed home units

HMRC's VAT Notice 708/6 treats most air conditioning units as air source heat pumps: a permanently fixed unit installed in a home is zero-rated until 31 March 2027, then 5%. Commercial installations are standard-rated at 20%.

Usually permitted development on houses

A reverse-cycle unit not used solely for cooling is permitted development on a house if it meets MCS 020 a), including a 37.0 dB(A) noise limit at the neighbour's window. Listed buildings, and walls or roofs fronting a highway in a conservation area, are the exceptions.

F-Gas certified installation

Refrigerant work on these systems has to be done by F-Gas certified engineers. We commission every system and hand over its controls and servicing schedule.

Our Process

How It Works

01
Step 1

Free Survey

We visit your property to assess your heating needs, measure heat loss, and discuss the best options for your home.

02
Step 2

Design & Quote

We design a bespoke system, identify all eligible grants including the Boiler Upgrade Scheme (up to £9,000), and provide a transparent fixed-price quote.

03
Step 3

Installation

Our MCS certified engineers install your system cleanly and efficiently, typically within 2–4 days, with minimal disruption to your home.

04
Step 4

Aftercare

Full system handover, MCS certification, warranty registration, BUS grant application completion, and ongoing support when you need it.

Book Your Free Survey No obligation · Free survey · MCS certified

Air Conditioning Costs in Cornwall

CCS guide prices: a single-room wall-mounted split system costs £1,500–£2,800 supplied and fitted, depending on capacity (typically 2.5–5 kW), brand and pipe run. Multi-split systems serving two to four rooms are £3,500–£7,500, ducted systems £4,000–£9,000 per zone, and ceiling cassettes for shops, cafés and offices £2,000–£3,500 per unit. Commercial VRF systems are quoted per project. A permanently fixed unit installed in a home is zero-rated for VAT until 31 March 2027; air conditioning installed in business premises carries VAT at 20%.

Ceiling cassette, wall split, multi-split or ducted?

SystemWhere it suitsWhat you see indoorsCCS guide price
Ceiling cassetteShops, cafés, offices and large open-plan rooms with a suspended ceilingA square grille flush with the ceiling, blowing in four directions£2,000–£3,500 per unit
Wall-mounted splitBedrooms, home offices, loft conversions, single roomsA slim unit high on the wall£1,500–£2,800
Multi-splitTwo to four rooms where only one outdoor unit position worksWall, floor or cassette units in each room£3,500–£7,500
DuctedLarger rooms and offices where only grilles should showDiscreet supply and return grilles£4,000–£9,000 per zone

A ceiling cassette needs enough depth in the ceiling void for the unit and a way to get condensate away — by gravity to a drain or with a small pump — so we check the void and the drainage route before recommending one.

VAT, grants and planning for air conditioning in Cornwall

In a homeIn a shop, office or café
VAT0% for a permanently fixed unit until 31 March 2027, then 5% (HMRC VAT Notice 708/6). Portable units do not qualify.20%
Grant£2,500 Boiler Upgrade Scheme grant for an air-to-air heat pump that fully replaces fossil-fuel or electric heating. Residential only; new builds excluded unless self-built; claimed by an MCS-certified installer.None under the Boiler Upgrade Scheme
PlanningPermitted development under GPDO Part 14 Class G if the unit is not used solely for cooling and meets MCS 020 a) (37.0 dB(A)); one outdoor unit on a terraced or semi-detached house, two on a detached house. Not on a listed building, and not on a wall or roof fronting a highway in a conservation area.Depends on the building and its use — we check before quoting

Cooling-only or heat-and-cool?

Choose a reverse-cycle system for a home. A unit used solely for cooling does not get householder permitted development rights, and a system that cannot heat cannot replace your existing heating for the £2,500 grant. Where you want the air conditioning to become the main heating in a flat or an electrically heated house, we size it for the winter heating load as well as the summer cooling load.

Air conditioning across Cornwall's towns

We install air conditioning county-wide. For a Truro address — where the city conservation area and listed streets such as Lemon Street affect where an outdoor unit can go — see air conditioning Truro, and for Camborne and the TR14 postcodes — inside the Cornwall and West Devon Mining Landscape World Heritage Site — see air conditioning Camborne. For the full VAT, grant and planning rules, read our guide: can you get 0% VAT or a grant for air conditioning? Replacing oil or LPG central heating instead? The Boiler Upgrade Scheme pays up to £9,000 towards an air source heat pump.

Trusted Partners

Brands We Install

Mitsubishi Electric
Daikin
Samsung
LG
Panasonic
Toshiba

Areas We Cover for Air Conditioning

We install air conditioning across Cornwall. Click your area for local information and a free quote.

Common Questions

Frequently Asked Questions

01
How much does it cost to install air conditioning in Cornwall?
CCS guide prices are £1,500–£2,800 for a single-room wall-mounted split, £3,500–£7,500 for a multi-split serving two to four rooms, £2,000–£3,500 per ceiling cassette and £4,000–£9,000 per ducted zone. A permanently fixed unit installed in a home is zero-rated for VAT until 31 March 2027; installations in business premises carry 20% VAT.
02
What is a ceiling cassette air conditioner?
A ceiling cassette is an indoor air conditioning unit that sits flush in a suspended ceiling, with a square grille that sends air out in several directions. It suits shops, cafés, offices and large open-plan rooms. It needs enough depth in the ceiling void and a route for condensate, either by gravity or with a small pump.
03
Do I need planning permission for air conditioning on my house?
Usually not for a reverse-cycle unit. Since 29 May 2025 an air-to-air unit that is not used solely for cooling can be permitted development under GPDO Part 14 Class G, provided it meets MCS 020 a) including a 37.0 dB(A) noise limit, with one outdoor unit on a terraced or semi-detached house and two on a detached house. Listed buildings, and walls or roofs fronting a highway in a conservation area, need permission.
04
Is air conditioning 0% VAT?
In a home, usually yes. HMRC's VAT Notice 708/6 says most air conditioning units are air source heat pumps, so a permanently fixed unit installed in residential accommodation is zero-rated until 31 March 2027 and then 5%. Portable units do not qualify, and air conditioning installed in shops and offices is standard-rated.
05
Can I get a grant for air conditioning?
A home can get £2,500 through the Boiler Upgrade Scheme for an air-to-air heat pump that fully replaces the existing fossil-fuel or electric heating, such as storage or panel heaters. It is for residential properties in England and Wales, excludes new builds other than self-builds, and is claimed by an MCS-certified installer.
06
What is the 3-minute rule for air conditioning?
Most split systems will not restart their compressor for about three minutes after being switched off, so refrigerant pressures can settle and the compressor is protected. If a unit does not start straight away after you turn it back on, wait a few minutes before treating it as a fault.

Get a Free Air Conditioning Quote

Our surveys are completely free with no obligation. We'll assess your home, explain your options, and give you a fixed price.

  • Free home survey — no obligation
  • MCS certified, Gas Safe registered
  • 14 reviews, 5.0/5 rating
  • Based in Cornwall — serving mid-Cornwall

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